What is the best way to get in contact with your company?
We're available Monday - Friday, 8:30 a.m. to 5:00 p.m. (EST), 888-545-GIVE (4483). You can place an order online or send us an email too, 7 days a week. We are closed on all major holidays and on Good Friday. We're known for our "bend over backwards" customer service!

Can I trust Samaritan Fundraising?
Yes! We’re owned and operated by the largest Christian communications company in the world, Salem Communications. Salem is the country’s leading Christian radio broadcaster with more than 100 radio stations nationwide, as well as the leading Christian Internet provider. We own more than 20 popular websites including crosswalk.com and oneplace.com.

What kind of groups do you work with?
Most of our fundraisers are associated with a church, ministry, or Christian organization, such as youth groups, MOPS groups, and private schools, Christian colleges and seminaries, missionaries, and similar groups.

What exactly is the Samaritan Card?
The Samaritan Card is a wallet-size card which gives access to deals and discounts at more than 100,000 national and regional retailers, hotels, restaurants, and recreation venues. You sell this card to raise money. Your donors pay you only $20 per card, so the card pays for itself in just a few uses.

Can I see a list of all the merchants?
We literally have more than 100,000 merchants (including 25,000 restaurants), so we cannot provide a complete list. We do, however, provide a list of our most popular merchants. We also can also give you temporary access to our website so you can preview the merchants and discounts.

Can I get a sample SAMARITAN CARD?
Yes! Just ask and we'll rush a sample card to you in the mail along with a card holder and fundraising kit.

Does the Samaritan Card have an expiration date?
Yes, the card expires one full year from the date of activation.

What kinds of deals are available as a cardholder?
The deals and discounts are IN-STORE, ONLINE, and are also available through PRINTED and MOBILE coupons. We offer a lot more than deals online, also to restaurants, recreation and entertainment, tickets, and at hundreds of popular retailers.

Are the deals and discounts exclusive, or can I find them elsewhere?
We have EXCLUSIVE relationships with MANY retailers who give our members one-of-a-kind discounts. Other retailers give similar deals or discounts they might give to others. However, we guarantee there’s not a better way to find so many great deals all in one place, at one time.

Does my group have to contact the merchants to participate?
No way! We do all the work for you. The Samaritan Card gives discounts at hundreds of popular merchants nationwide (at more than 100,000 locations). We are adding new merchants all the time.

What kind of merchants participate in the Samaritan Card?
Our vast network of merchants include popular restaurants, retailers, and recreation venues across the country. From Pizza Hut and Dominos to Dunkin' Donuts and T.G.I. Friday's, to Ann Taylor LOFT and Sears.com to Dick's Sporting Goods and Six Flags, your donors will find great discounts everywhere they shop.

How much is the Samaritan Card worth?
That depends on how often you use it, but since it's good for an entire year, the Samaritan Card is easily worth several hundred (even thousands) of dollars. This is why it's so popular. Rather than spending money on silly and wasteful products (like candy or popcorn), your donors will SAVE money.

How much money can we raise with the Samaritan Card?
Hundreds of dollars to many thousands of dollars. The more you sell, the more profits you earn. We give you profit margins as high as 80% off the donor price of $20. Some groups raise more than $10,000!

What if we don't sell all of our cards?
You may return up to 25% of your order for a refund. We will credit your account for the same amount you paid, per card. There is return processing fee of $25. Cards must be returned within 60 days of your original order. Please click here for details.

Do I have to pay the full amount of my order up front?
No, you pay only a deposit of $1 per card up-front. The rest you pay 45 days later. We will apply the deposit to your total amount due.

How many fundraising cards should I order for my fundraiser?
Generally speaking, each person involved with the fundraiser should be able to sell at least 5-10 cards. If you need more cards, just let us know. We can ship you more cards within 5 to 10 business days. Remember, the more you sell the higher your profits!

How long does it take to receive the cards?
You'll receive your Samaritan Cards within 1 to 2 weeks after you place your order, via UPS. We'll email you a UPS tracking number.

What is the minimum number of Samaritan Cards I can order?
The minimum number is only 25 cards. Other fundraising companies require larger minimum orders but we understand the special needs of churches, ministries, and outreach organizations.

What does the Samaritan Card look like?
The card is a high-quality, plastic card with a glossy laminate finish, and the size of a credit card.

Do some merchants drop off the Samaritan Card, and are new merchant added?
Some of our merchants will sometimes run different sales and specials. When they appear to drop off, this is rarely permanent. You will see them appear again soon with a different promotion. Most of our merchants, however, don't drop off at all. Yes, we are adding new merchants all the time!

Do I earn more profits if I pay the entire amount up-front?
Yes! If you pay for your entire order up-front, you'll receive a discount of 15%! This is a way some groups raise significantly more money.

What is the money-back guarantee?
We offer a money-back guarantee to every cardholder. If after one year, you do not save a minimum of $20 with your Samaritan Card, we'll refund you $20. To receive the $20 refund, you must return your card to us. Your card must have been activated for a full year. To receive a refund, please click here.


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